VGR Warranty Policy

Coverage:
VGR Brand offers a comprehensive one-year warranty on all personal care appliances purchased through our official website. This warranty covers any defects in materials or workmanship under normal use during the warranty period.

What's Covered:
1. Manufacturing defects in the main unit, including motor and internal components.
2. Malfunctions due to faulty materials or workmanship.
3. Any electrical or mechanical issues arising from regular use within the prescribed conditions.
4. Repair or replacement of the product, at the discretion of VGR Brand, if found to be defective under normal use.

What's Not Covered:
1. Damage caused by misuse, negligence, accidents, or unauthorized alterations.
2. Failure to follow the product's instructions or guidelines.
3. Damage resulting from improper maintenance or cleaning.
4. Damage caused by use with incompatible accessories or parts.
5. Normal wear and tear, including scratches, dents, and cosmetic damage.
6. Damage caused by exposure to extreme conditions, including but not limited to water damage, heat, or humidity.
7. Blades and accessories are specifically excluded from this warranty coverage.

Customer Care Contact Information:
For any queries or assistance regarding warranty claims or product support, please contact VGR Brand Customer Care through the following channels:

- IVR Tollfree: 1800-257-8939 (Monday to Saturday, 10:00 AM to 6:00 PM, excluding holidays)
- Whatsapp: +91 9667796722
- Email: customercare@vgrofficial.in

Our customer care representatives are available to assist you during the mentioned working hours. Please have your purchase details and product information ready when contacting us for efficient service.